Archives

  Last year, my friend Sylvie traveled from Paris, France to visit me in Atlanta, GA. While she was here, we test drove a Tesla with the Autopilot feature. It was scary and exhilarating at [...]

Customers are the lifeline of your small business. Correction. Happy customers are the lifeline of your small business. The quality and level of support your customers receive from you before, [...]

Have you ever tried to document your company’s key operational processes? Did you find the experience to be daunting or a waste of time? If you answered “yes” to both of these [...]

Background BusinessDictionary.com defines a job analysis as the “Detailed examination of the (1) tasks (performance elements) that make up a job (employee role), (2) conditions under which they [...]