Archives

  In 1974, Chinese farmers unknowingly discovered what’s described as the “most important archeological finds of the 20th century.” In an attempt to dig a well, they unearthed a [...]

  “If a picture is worth a thousand words, then a video is worth a thousand pictures.” A videographer once told me this.  At the time, I chalked it up as being part of his sales pitch. I’ve [...]

  My poor plant! As you can see in the After shot above, it’s clearly dying. After four years of care, despite my best efforts, I couldn’t rescue it. But then something happened… Letting Go [...]

I absolutely could not let 2018 end without telling you about my new (and highly anticipated) book! It’s called Behind the Facade: How to Structure Company Operations for Sustainable [...]

  Small business is serious business. Some people assume that small is indicative of the revenue potential of a business. This could not be further from the truth. In general, small, at [...]

  We have a new category of blog posts: The Listen & Learn series! This series is all about providing you with an audio tool for listening to practical tips on business infrastructure [...]

  I haven’t blogged in a couple of months and for good reason. I’ve been working on a business book that, as my mentor and business coach describes, is my “life’s work.” The manuscript is [...]

  More money, more problems. To be more precise…more growth, more problems. Chronic inconsistencies in customer support and product or service delivery are never a good thing.  Left uncheck, [...]

  “I feel so bad Alicia. Now that my contract ended, I have all of this free time on my hands and I don’t know what to do with it.” That’s what a dear friend recently shared with me as we [...]

  One of the scariest things in business is to realize you have more money going out than coming in.  One major way money can creep out of your business is through credit card chargebacks. [...]