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Company Profiles & Case Studies, Business Process Design & Improvement, Business Infrastructure, Listen & Learn

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Tips for Starting, Growing, and Scaling an e-Commerce Business

When all seems hopeless and numbers look bad, Curt Anderson tells us on the Business Infrastructure podcast how he grew his e-Commerce business by…

Listen & Learn, Business Process Design & Improvement, Technological Process Tools

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Promise Okezie

How Six Sigma Can Improve Your Small Business’ Operations

Small businesses are under just as much pressure as large enterprises to improve quality, reduce errors in their operations and achieve profitability within a…

Technological Process Tools, Listen & Learn, Organizational & Job Design

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Promise Okezie

A Short Guide to HR Process Automation for Small Businesses

People are unarguably one of the greatest assets of any organization. It’s no wonder, then, that Human Resources are at the center of every…

Business Infrastructure, Listen & Learn

Article by

Promise Okezie

Why Your Small Business Needs a COO to Manage Operations

The Chief Operating Officer’s (COO) role is supremely important as Operations are the engine of any organization. Good operations ensure that your customers’ experience with…