073: Wes Graham’s Primer on Process Improvement
What do peanut butter, gas gauges, coffee, and flat tires have in common? Leave it to Wes Graham to explain. As an Industrial Engineer and Lean Six Sigma Master Black…
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072: Gifford Pace’s Inventory Management Process
As demand increases for your tangible goods, you will inevitably have to streamline your order-to-delivery process to ensure customer satisfaction. Outsourcing inventory management represents an opportunity cost when considering your…
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071: Damon Burton’s Scaling with Quality Control Process
Good things come to those who wait…and persistently work toward their goal. Damon Burton knows this all too well. As the founder of SEO National, he made a conscious decision…
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070: Mariela Dabbah’s Building an Alliance Process
“al·li·ance – a union or association formed for mutual benefit.” Mariela Dabbah says every leader should have 10-15 strong alliances to assist in career navigation and professional development. As a…
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069: Calvin Williams’ Service Delivery Process
Calvin Williams, Jr. is on a mission. He believes wealth management services should be accessible to everyone, not just the uber-rich. As such, he started Freeman Capital – an award-winning…
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068: Anne Sugar’s Hiring to Scale Process
Positioning your company for hyper-growth requires “leveling up” people as well as processes and tools. Many leaders (and investors) interpret leveling up as replacing existing personnel with more qualified people.…
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067: Trace Blackmore’s Documenting SOPs Process
When Trace Blackmore started getting information out of his head and onto paper, great things happened in his business. His 16-year-old industrial water treatment company has defied the small business…
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066: Diana Wu David’s Pricing Process
As a former Financial Times executive with a background in economics, Diana Wu David knows a thing or two about pricing. The price you charge for your product or service…
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065: Jason Smith’s Sales Synergistics Process
EVERY business exists to make money. Without it, they will surely fail. This #1 need kickstarts the sales process and it’s the reason we’re kicking off Season 6 (Profitable Processes)…
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064: The One Thing You Need to Know About Process Improvement – Alicia Butler Pierre
Processes not only ensure consistency with how you make a product or deliver a service, but they directly impact your customer’s experience. In this Season 5 finale, Alicia Butler Pierre,…
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