Ep. 6: How Cheryl Taylor Implemented a Large Jail Technology Upgrade

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Cheryl Taylor is no stranger to managing projects on a large scale. When she landed a contract to replace a 17-year-old jail technology, she jumped at the chance! Not only did she complete that project 10 months ahead of schedule, but the project even won an innovation award.

That kind of success results from a career that spans telecommunications, energy, healthcare, education, and more. She’s worked in large publicly-traded companies, government institutions, and small businesses, including her own – TPM Services.

In this scale tale, Cheryl takes us back to the time when she upgraded that jail technology for a county government organization with over 800 employees with an $800M annual budget. Discover how she developed a project plan, kept reluctant staff engaged, and ensured no inmates were lost in the system.

Unfamiliar with the U.S. jail system? No worries! We share lessons learned at the end of this episode that you can apply to any business.

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More About Host, Alicia Butler Pierre:
Alicia Butler Pierre is the Founder & CEO of Equilibria, Inc.. Her career in operations began over 25 years ago while working in various chemical plants and oil refineries. She invented the Kasennu™ framework for business infrastructure and authored, Behind the Façade: How to Structure Company Operations for Sustainable Success. She is the producer of the weekly top 2% Business Infrastructure podcast with a global audience across 70+ countries.

Alicia is also an adjunct instructor of Lean Principles at Purdue University and serves as the USA Chair of the G100’s Micro, Small, and Medium Enterprises. The Process Excellence Network recognized her as a Top 50 Thought Leader in Operational Excellence. A chemical engineer turned entrepreneur, she’s designed and optimized processes for small businesses, large enterprises, non-profits, and government organizations alike.

More About Sponsor, Equilibria:
Equilibria, Inc. is an 19-year-old boutique operations management firm. We build the business infrastructure necessary for fast-growing businesses to scale with less pain. With a range of services and products, entrepreneurs can get the operational support and resources they need on demand.