Posts by Alicia Butler Pierre

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How to Create a Small Business Website that Google Will Love

Your company’s website serves as a virtual storefront. No surprise there, right? Having a virtual storefront comes along with, whether you like it or…

Business Process Design & Improvement

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Alicia Butler Pierre

3 Factors to Keep Happy Customers Coming to Your Small Business

Customers are the lifeline of your small business. Correction. Happy customers are the lifeline of your small business. The quality and level of support…

Business Process Design & Improvement, Records Management

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Alicia Butler Pierre

Small Business Crash Course: How to File 2014 Federal & State Tax Returns on Time

This is the second article in our annual series to provide support to you as an entrepreneur that is conducting business in or with…

Business Process Design & Improvement

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Alicia Butler Pierre

3 Ways to Tell if Your Operations are People vs. Process-Dependent

As a business owner, you already have more work to do than time to do it. The last thing you need is slow processes…

Business Process Design & Improvement

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Alicia Butler Pierre

Get Paid On Time, Every Time with an Accounts Receivable Process

Believe it or not, many fast-growing small businesses have trouble getting paid on time -not because they don’t have a strong, profitable client base,…

Organizational & Job Design, Business Infrastructure

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Alicia Butler Pierre

How an Atlanta Restaurant Balances Infrastructure with Fast Growth – a Case Study

This month’s small business profile features The Food Shoppe – a restaurant based in Atlanta, GA serving authentic Louisiana cuisine. Not yet a year-old,…

Organizational & Job Design

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Alicia Butler Pierre

How the Right Job Description Can Get Entrepreneurs the Right Help

Recognizing you need an extra pair of hands to help in your business is a good sign! It may mean that your business is…

Business Process Design & Improvement, Records Management, Organizational & Job Design

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Alicia Butler Pierre

How to Create and Maintain a Bookkeeping System for Your Small Business – FREE Report

Many business owners identify with the guilt of not keeping a proper record of expenses, bills, receipts, and invoices. It’s easy to fall behind…

Business Infrastructure

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Alicia Butler Pierre

Business Infrastructure – Organize & Streamline Back Office Operations

As a reminder, Business Infrastructure is the orchestrated linking of a company’s organizational design and the human resources, processes and tools that support that…